Omni Viking Lakes

This hotel was amazing and will be our new go-to place to stay when we're in the Twin Cities. The double queen room was huge and very clean. The bathroom was spotless, and the shower was 10/10. There are also full-size shampoo, conditioner, & body wash in the shower. We ate breakfast at Ember & Ice, and the service was great. The food was delicious, and the prices were pretty comparable to other restaurants in the area. Above all, the staff was INCREDIBLE. The house we had originally booked canceled my reservation and gave it to someone else without letting me or booking.com know, leaving us stranded with no place to stay. The Omni was the first place I called due to their proximity to the music festival and I spoke with Melissa, who immediately did everything that she could to get a room reserved for me that met our needs. She stayed on the phone while I made a reservation through booking.com and allowed us to check in early at no charge so we didn't have to sit in our car for another 2 hours. When we arrived at the hotel, the concierge was amazing and seemed excited to welcome us to the hotel. Melissa also happened to be there, and it was wonderful to put a face to the angel that helped get our trip back on track. She even pulled together a little bag of treats that was waiting in our room for us. I can not say enough good things about this hotel and the staff at this location. We felt valued & and appreciated, and each time we had a question about the hotel or even restaurants in the area the person we talked to went above and beyond the level of service I've experienced at any other hotel I've stayed at.

Bright and clean.

The location near the Minnesota Vikings training facility, as well as how cleanly it was! The staff was incredibly kind and helpful.

This hotel has everything I needed. Amazing restaurant, great bar/lounge. Coffee (caribou) + beautiful sitting area to enjoy. The SPA is top notch also the pool is great. There’s no need to leave unless you have an event. The rooms are so beautiful and relaxing.

A perfect hotel for a winter visit to Minnesota, when the weather can be bitterly cold. The MN Ice Festival was walking distance, and the onsite restaurants and bars were of very high quality. It was nice to have so many options under the same roof.